As soon as an order comes in, you need to forward it to your shipping provider so the parcel can be picked up and delivered. In PickupBird, you can do this manually — one at a time or in bulk — or even automatically.
Open the Shopify admin, then go to the Orders menu of the PickupBird by Digiloop app. Here you can see all the orders that came in through the PickupBird pickup point or map selector.
Forwarding orders one at a time
In the top-left corner, select the shipping provider whose orders you want to view and manage. You can use the filters at any time to see the orders you're looking for (e.g., show only unfulfilled orders). For details, see the "Filtering fulfilled and unfulfilled orders" article.
Click the ID of the order you want to forward to your shipping provider. This opens the order details page.
Click the "Actions" button in the top-right corner, and select "Create Shipping Label". This forwards your order to the shipping provider and adds the corresponding tracking number.
This sends your order to the shipping provider and adds the tracking number.
The order is set to Fulfilled. Depending on your Shopify store settings, this may trigger a tracking email to the customer.
For MPL: after creating the label, make sure to close the shipment by clicking Actions -> Close Shipment. You can then print the shipping notes by clicking Actions -> Print Shipping Notes.
You can print the shipping label by clicking Actions -> Print Shipping Label.
Prepare the parcel for shipping and hand it over to the courier.
Forwarding orders in bulk
If you want the generated shipping labels to download as a single PDF file, make sure to enable the "Print shipping labels in bulk in PDF" option for every provider you use. You'll find it under the Shipping Providers menu — click the provider's card and go to the "General settings" tab. For a more detailed overview, see the "Bulk downloading shipping labels (ZIP or a single PDF)" article.
In the top-left corner, select the shipping provider whose orders you want to view and manage. You can use the filters at any time to see the orders you're looking for (e.g., show only unfulfilled orders). For details, see the "Filtering fulfilled and unfulfilled orders" article.
Click the checkbox next to the ID of each order you want to forward to your shipping provider.
Click the Create Shipping Label in bulk button.
This sends all selected orders to the shipping provider and adds the tracking numbers.
Every selected order is set to Fulfilled.
For MPL: make sure to close the shipments by clicking Close Shipments in bulk, and you can then print them by clicking Print Shipping Notes in bulk.
To print the shipping labels, select the orders again and click "Print Shipping Labels in bulk".
Depending on your settings, the labels download as a ZIP file (with one PDF per order) or as a single combined PDF.
Prepare the parcels for shipping and hand them over to the courier.
