What is Carrier-Calculated Shipping (CCS)? A Shopify feature that allows shipping apps — such as PickupBird by Digiloop — to show real-time shipping options at checkout. Our app also relies on it for the Checkout list integration, when we display a list of nearby pickup points during checkout. Our other integrations don't require this feature.
As of January 2023, Shopify no longer offers the CCS feature to stores on the Shopify Starter or Basic plan. There are two ways to activate Carrier-Calculated Shipping:
1. Enable CCS with an annual subscription (free of charge)
In the Shopify admin, open the Plan submenu under Settings.
Click the Change plan button in the top right corner.
Switch your current plan to an annual subscription by clicking Switch to yearly.
Once your plan has been updated, contact Shopify support to enable CCS:
1. In the Shopify admin, type "Shopify Support" into the search bar at the top, or use the following link.
2. Click the Chat with a human option in the bottom right corner, and get in touch with a support agent.
3. Suggested message: "Hi, I understand that Carrier-Calculated Shipping is included at no extra cost on the annual plan. Could you please enable this feature for my store: [your-domain.myshopify.com]? Thanks in advance!"
Shopify support will confirm once CCS is activated.
2. Enable CCS on a monthly plan (for a fee)
In the Shopify admin, type "Shopify Support" into the search bar at the top, or use the following link.
Click the Chat with a human option in the bottom right, and get in touch with a support agent.
Suggested message: "Hi, I understand that Carrier-Calculated Shipping can be added for a fee on my monthly Shopify plan. Could you please enable this feature for my store: [your-domain.myshopify.com]? Thanks in advance!"
Shopify support will confirm once CCS is activated.
Once CCS is activated, use the "Setting up the Checkout pickup point list" article to finish activating the integration in the PickupBird by Digiloop app.