PickupBird by Digiloop runs entirely on Shopify's billing system, so there's no separate Cancel button inside our app once you're on a paid plan. To cancel your subscription, you uninstall the app from your Shopify admin — this stops all future recurring charges immediately.
Still in your free trial?
If you haven't been charged yet, you don't need to uninstall anything. Just click Cancel on the plan confirmation screen, inside the app's own Billing menu, before your 7-day free trial ends. See How to subscribe to PickupBird by Digiloop? for more on how the trial works.
How to cancel your subscription (uninstall the app)
In your Shopify admin, go to Settings > Apps.
Find PickupBird by Digiloop in your list of installed apps and click the ⋮ menu next to the app.
Select the Uninstall button from the dropdown list.
Optionally choose a reason for uninstalling from the dropdown.
Click Uninstall again to confirm.
What happens after you cancel
All future recurring charges stop immediately.
If a charge for your current billing cycle was already added to your upcoming Shopify invoice before you uninstalled, Shopify may still collect it — see Where to find your invoice to review it. If this happens and you have questions, contact our support and we'll take a look.
Uninstalling also removes the pickup point selector and every other PickupBird widget from your storefront right away.