Digiloop

Cash on Delivery (COD) allows customers to pay when they receive their parcel, instead of paying in advance by card or bank transfer. If you offer this type of payment option to your customers, you need to set it up in the PickupBird by Digiloop app.

Important: this feature is only available on certain subscription plans; for details, see "PickupBird by Digiloop Subscription Plans".

In the Shopify admin, open the PickupBird by Digiloop app and go to the Payment settings menu.

In the list that appears, you need to specify for each provider which payment method should be processed as cash on delivery.

From the "Select payment method” dropdown menu, choose the appropriate payment method.

1. In the Shopify admin, open the PickupBird by Digiloop app and go to the Payment settings menu.
2. In the list that appears, you need to specify for each provider which payment method should be processed as cash on delivery.
3. From the "Select payment method” dropdown menu, choose the appropriate payment method.
4. Save the change by clicking Save.

You can only link the cash on delivery payment option in the PickupBird by Digiloop app if you have first enabled this type of payment method in the Shopify admin.

Activating the Cash on Delivery Payment Method

In the Shopify admin, open the Payments submenu under Settings.

Under the Payment configuration section, select Manual payment methods.

In the window that appears, you can add a new custom payment option by clicking + Manual payment method.

From the options offered, select the Cash on Delivery (COD) payment option.

You can add short text instructions for your customers.

Activate the cash on delivery payment option by clicking Save.

1. In the Shopify admin, open the Payments submenu under Settings.
2. Under the Payment configuration section, select Manual payment methods.
 
 
3. In the window that appears, you can add a new custom payment option by clicking + Manual payment method.
4. From the options offered, select the Cash on Delivery (COD) payment option.
5. You can add short text instructions for your customers.
6. Activate the cash on delivery payment option by clicking Save.

Important: You can edit the English text of the Cash on Delivery (COD) custom payment option in the Shopify admin, under the Settings menu, in the Languages submenu by clicking the Translate button next to the language you want to translate.

Renaming the Cash on Delivery Payment Method

If you want customers to see a localized or custom name for the payment method (instead of the default "Cash on Delivery (COD)"), you can choose between two solutions:

You can edit the English text of the Cash on Delivery (COD) custom payment option in the Shopify admin, under the Settings menu, in the Languages submenu by clicking the Translate button next to the language you want to translate.

You can also create a custom payment option in the Shopify admin — simply follow the "Activating the Cash on Delivery Payment Method" instructions above, and in step 3, choose Create custom payment method from the available options, then enter the name you want.

1. You can edit the English text of the Cash on Delivery (COD) custom payment option in the Shopify admin, under the Settings menu, in the Languages submenu by clicking the Translate button next to the language you want to translate. 
2. You can also create a custom payment option in the Shopify admin — simply follow the "Activating the Cash on Delivery Payment Method" instructions above, and in step 3, choose Create custom payment method from the available options, then enter the name you want.

The Payment settings feature is only available on plans that include it. If your plan does not include it, both the Cash on Delivery and Payment customization tabs will show a "Feature not available in your plan" message, and the dropdown menus will be inactive. Click Upgrade plan to see which plans unlock cash on delivery and payment method customization.

Setting Up Cash on Delivery (COD)

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Setting Up Cash on Delivery (COD)

Enabling Cash on Delivery

Activating the Cash on Delivery Payment Method

Renaming the Cash on Delivery Payment Method

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